Privacy policy

 

Last updated: April 5, 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.isliandtisli.com (the “Website”).

This Website is operated by Isli & Tisli, based in Marrakech, Morocco.

Personal Information We Collect

When you visit the Website, we automatically collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies installed on your device

We also collect information about how you interact with the Website.

When you make a purchase or attempt to make a purchase, we collect:

  • Name
  • Billing address
  • Shipping address
  • Payment details (processed securely)
  • Email address
  • Phone number

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you
  • Provide order updates and tracking
  • Screen orders for fraud or risk
  • Improve our Website and customer experience
  • Send marketing emails (only if you opt in)

Sharing Your Information

We only share your information with trusted third parties necessary to operate our business:

  • Shopify — store platform
  • PayPal — payment processing
  • DHL, FedEx, Aramex — shipping and delivery
  • Google Analytics — website performance tracking

We may also share your information if required by law or to protect our rights.

Data Security

Your data is protected using industry-standard security measures.

All payments are processed securely. We do not store your full payment details on our servers.

Cookies

We use cookies to:

  • Improve your browsing experience
  • Remember your preferences
  • Analyze Website traffic

You can disable cookies in your browser settings at any time.

Your Rights (EU Customers)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Request data portability

To exercise these rights, contact us using the details below.

International Data Transfers

Your information may be processed outside your country, including in the United States and other regions where our service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact

For questions about this Privacy Policy, contact us:

Isli & Tisli

Marrakech, Morocco

Email: info@isliandtisli.com

Response time: 1–2 business days